Product FAQs

What makes Wildebeest products so awesome?

At Wildebeest, we’re driven by our mission to deliver functional, practical, quality-made designs. We’re here to answer to the needs of modern dogs and dog parents, whether its with our outstanding gear or customer service!

That’s why every product is backed by our Wild4Life Warranty which is our promise to support you throughout the lifetime of your Wildebeest gear.

What size should I get for my dog?

To find the best size for your dog, start by checking our SIZE CHART under each product.

If your dog is in between sizes, we suggest trying the bigger size first. You can always make returns or exchanges within 30 days of order received. Consider opting in for the “Free Return Coverage” when you place your order.

If you’re still unsure about sizing, scroll to the bottom of this page to send us an email — include the product you’re interested in, your dog’s girth, neck, back length, weight, age, etc., and we’ll suggest the best size for you.

How do I clean my Wildebeest Gear?

Your Wildebeest gear can be washed as needed to keep clean.

– Spot-clean: Gently scrub with mild, colorfast soap/detergent using a soft brush or sponge.

– Machine-wash: Wash on delicates cycle with cold water and mild, colorfast soap/detergent. Use a mesh bag to keep it contained and separated from the rest of your load.

– Hang-dry by air or tumble-dry with low or no heat.

– Do not use high heat when washing and drying. Do not iron.

Do you make custom products or sizes?

Generally no. However, we’re always open to hearing what your needs are — even if we’re not able to serve you now, your inquiry will help us gauge the demand for new products and sizes, and perhaps we can even make it happen someday!

Can my dog & I visit your studio?

Yes! Locals and visitors are welcome to visit us during studio hours for in-person gear fittings, repairs and purchases. Scroll down to the bottom of this page to send us an email and make an appointment in advance.

Studio Hours | By appointment only
Mon – Fri: 10am – 3pm PST
Sat – Sun: Closed

Address: 2169 Folsom St. S103 San Francisco, CA 94110