Shipping Policy

Shipping Policy

Last Updated: August 12, 2026

At Wildebeest, we are committed to providing a reliable and straightforward shipping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

All orders are carefully reviewed and prepared for shipment after payment has been successfully confirmed.

  • Processing Time: 1–3 business days
  • Orders are processed Monday through Friday, excluding U.S. federal holidays.
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Time

After your order has been processed and shipped, the estimated delivery time is:

  • Shipping Time: 5–7 business days

Therefore, the typical total estimated delivery time is approximately 6–10 business days, including order processing and transit.

Please note that delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, or other circumstances outside our control.

3. Shipping Coverage

We currently ship orders to addresses within the United States.

Please make sure your shipping address is complete and accurate when placing your order. Wildebeest is not responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.

4. Shipping Carriers

Orders may be shipped through reputable carriers such as:

  • USPS
  • UPS
  • FedEx
  • Other reliable delivery services when appropriate

The carrier used may vary depending on the order, destination, package size, and availability.

5. Shipping Costs

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

We do not add unexpected shipping fees after an order has been placed.

6. Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time for the carrier’s tracking system to update after the package has been handed over to the carrier.

7. Delayed or Lost Packages

If your order is delayed, please first review the tracking information provided by the shipping carrier.

If the tracking information shows an issue or your package appears to be significantly delayed, please contact our customer support team at:

Email: support@wildebeest.shop
Phone: +1 415 390 2584

We will do our best to assist you and provide the available information regarding your shipment.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice that your shipping address is incorrect, please contact us as soon as possible at support@wildebeest.shop. We will make reasonable efforts to update the address before the order is shipped.

Once an order has been shipped, we may not be able to change the delivery address.

9. Delivery Issues

If your package arrives damaged, contains the wrong item, or appears to be missing items, please contact us promptly at support@wildebeest.shop with your order details and, when applicable, photos of the package or item.

We will review the issue and work with you toward an appropriate resolution in accordance with our applicable policies.

10. Contact Us

If you have questions about shipping, delivery times, tracking, or your order, please contact us:

Wildebeest
2169 Folsom St. S103
San Francisco, CA 94110
United States

Phone: +1 415 390 2584
Email: support@wildebeest.shop

We are happy to assist you with your order and shipping questions.