Payment Policy

Last Updated: August 12, 2026

At Wildebeest, we provide secure and convenient payment options for customers placing orders through our website. This Payment Policy explains the payment methods we accept and how payments are processed.

1. Accepted Payment Methods

We accept the following payment methods, subject to availability at checkout:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Other payment methods displayed during checkout

Available payment options may vary depending on your location and the payment provider.

2. Payment Processing

Payment is generally authorized and processed when an order is placed.

An order will only be processed after the required payment authorization has been successfully completed.

If a payment cannot be authorized or is declined, the order may not be completed. Customers may be asked to use another available payment method.

3. Currency

Unless otherwise stated during checkout, prices on our website are displayed and charged in United States Dollars (USD).

If your bank account uses another currency, your bank or payment provider may apply its own currency conversion rate or additional fees.

4. Payment Security

We use reputable third-party payment processors and industry-standard security measures to help protect payment information during transactions.

Payment information is transmitted through secure connections where supported by the payment provider. We do not intentionally store customers’ full credit or debit card numbers on our website.

Payment providers may process transaction information according to their own privacy and security policies.

5. Billing Information

Customers are responsible for providing accurate billing and payment information when placing an order.

If the billing information does not match the information required by the payment provider, the transaction may be delayed, declined, or require additional verification.

6. Payment Verification

For certain transactions, additional verification may be required by our payment provider or fraud-prevention systems.

This may include verification of billing information or other transaction details.

These measures are used to help protect customers and our business from unauthorized or fraudulent transactions.

7. Pricing and Charges

The product price and any applicable shipping charges will be displayed during checkout before the order is submitted.

Any applicable taxes or other charges will be shown at checkout where required.

We do not intentionally add undisclosed payment charges after an order has been confirmed.

8. Failed or Declined Payments

If your payment is declined, please verify that:

• Your card or payment account information is correct.
• Your billing address is accurate.
• Your payment method has sufficient funds or available credit.
• Your payment provider has not blocked the transaction.

If the issue continues, please contact your bank, card issuer, or payment provider, or try another available payment method.

9. Refunds

Approved refunds are generally issued to the original payment method used for the purchase.

After a refund is processed by Wildebeest, the time required for the funds to appear in your account may vary depending on your bank or payment provider.

Please refer to our Return & Refund Policy for complete information regarding eligibility and refund procedures.

10. Fraud Prevention

We reserve the right to review or cancel transactions that appear to be unauthorized, fraudulent, or inconsistent with our payment security requirements.

If additional information is required to verify an order, we may contact the customer using the contact information provided during checkout.

11. Contact Us

If you have questions about payments, billing, or an order, please contact us:

Wildebeest
2169 Folsom St. S103
San Francisco, CA 94110
United States

Phone: +1 415 390 2584
Email: support@wildebeest.shop

We are happy to assist with payment-related questions and order concerns.