Privacy Policy

Last Updated: August 12, 2026

At Wildebeest, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Information you provide when contacting customer support

Payment Information

Payments are processed through third-party payment providers. We may receive limited transaction information necessary to confirm and manage your order.

We do not intentionally store your complete credit or debit card number on our website.

Technical Information

When you use our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Approximate usage and interaction information
• Date and time of website access

2. How We Use Your Information

We may use collected information to:

• Process and fulfill orders.
• Confirm payments and transactions.
• Deliver products to the address provided.
• Send order confirmations and shipping updates.
• Provide customer support.
• Respond to questions and requests.
• Process returns, refunds, and exchanges.
• Detect and prevent fraudulent or unauthorized transactions.
• Improve our website, products, and customer experience.
• Maintain website security and functionality.
• Comply with applicable legal and regulatory requirements.

We only use personal information for legitimate business purposes related to operating and improving our services.

3. Order and Communication Emails

When you place an order, we may send transactional emails such as:

• Order confirmation
• Payment confirmation
• Shipping confirmation
• Tracking information
• Return or refund updates
• Customer service communications

These communications are necessary to provide services related to your order.

If we offer optional promotional communications, you may unsubscribe from them using the instructions provided in the communication.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website and improve the browsing experience.

Cookies may be used to:

• Remember certain preferences.
• Keep website functions working properly.
• Understand how visitors use the website.
• Improve website performance and functionality.
• Support security and fraud prevention.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. How We Share Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and technology providers
• Order fulfillment providers
• Fraud prevention and security services
• Customer support services

These providers may only access information necessary to perform their services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

6. Payment Security

Payment transactions are handled through third-party payment processors that use security measures designed to protect payment information.

We do not intentionally store complete payment card details on our website.

Customers should also take reasonable precautions to protect their account and payment information.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions.
• Provide customer support.
• Maintain business and transaction records.
• Resolve disputes.
• Prevent fraud.
• Comply with applicable legal obligations.

When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Services and Websites

Our website may use third-party services or contain links to third-party websites.

Third-party websites and services operate under their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of websites that we do not operate.

We encourage customers to review the privacy policies of third-party services before providing personal information.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also have the right to opt out of certain optional marketing communications.

To make a privacy-related request, please contact us using the information below.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children who are not legally permitted to use online services under applicable law.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

We encourage you to review this page periodically for the latest information about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Wildebeest
2169 Folsom St. S103
San Francisco, CA 94110
United States

Phone: +1 415 390 2584
Email: support@wildebeest.shop