Terms & Conditions

Last Updated: August 12, 2026

Welcome to Wildebeest. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to comply with these terms.

If you do not agree with these Terms & Conditions, please do not use our website.

1. About Wildebeest

Wildebeest operates an online retail store providing products to customers through our website.

Business Name: Wildebeest
Address: 2169 Folsom St. S103, San Francisco, CA 94110, United States
Phone: +1 415 390 2584
Email: support@wildebeest.shop

2. Website Use

You may use our website for lawful purposes only.

You agree not to:

• Use the website for any unlawful activity.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with website security or functionality.
• Submit false, misleading, or fraudulent information.
• Use our website in a way that could harm our business, customers, or service providers.

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our website, customers, or business.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, minor variations in product appearance, color, packaging, or other characteristics may occur.

If you have questions about a product before purchasing, please contact our customer support team.

4. Product Availability

Product availability may change without notice.

If an item becomes unavailable after you place an order, we will contact you and may offer an appropriate solution, including cancellation and refund where applicable.

We reserve the right to limit quantities of products purchased when reasonably necessary.

5. Pricing

Prices are displayed on the website and may change from time to time.

The applicable product price and any shipping charges will be shown during checkout before you submit your order.

If a significant pricing or listing error occurs, we reserve the right to review and correct the order. If an order is affected by such an error, we will contact the customer before taking further action.

6. Orders

When you place an order, you are making a request to purchase the selected products.

After an order is submitted, you may receive an order confirmation email. This confirmation acknowledges that we have received your order but does not necessarily guarantee acceptance if an issue arises with product availability, payment authorization, pricing, or other order details.

We reserve the right to cancel or decline an order when reasonably necessary, including suspected fraud or unauthorized transactions.

7. Payment

We accept payment methods displayed during checkout.

Payment must be successfully authorized before an order can be processed.

Customers are responsible for providing accurate billing and payment information.

For more information, please review our Payment Policy.

8. Shipping and Delivery

Orders are generally processed within 1–3 business days.

After processing, standard shipping generally takes approximately 5–7 business days.

Delivery times are estimates and may vary because of carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

9. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the requirements of our Return & Refund Policy.

Products generally must be unused, in their original condition, and accompanied by applicable packaging, tags, and proof of purchase.

For complete details, please review our Return & Refund Policy.

10. Account Information

If you create an account on our website, you are responsible for maintaining accurate information and protecting your account credentials.

You agree to notify us if you believe your account has been accessed without authorization.

We are not responsible for losses resulting from your failure to maintain the security of your account information.

11. Intellectual Property

Unless otherwise stated, the content available on our website, including text, graphics, logos, images, product descriptions, website design, and other materials, is owned by or licensed to Wildebeest and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, or commercially exploit our website content without prior written permission.

12. User-Submitted Content

If you submit reviews, comments, feedback, photographs, or other content to us, you agree that the content is lawful and does not infringe the rights of another person.

You should not submit content that is:

• Fraudulent or misleading.
• Abusive, threatening, or unlawful.
• Infringing on another person’s intellectual property or privacy rights.
• Containing malicious software or harmful code.

We reserve the right to remove content that violates these requirements.

13. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, or other technology providers.

These services may operate under their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party services.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Temporary interruptions may occur because of maintenance, updates, hosting issues, security measures, or circumstances outside our control.

15. Limitation of Liability

To the extent permitted by applicable law, Wildebeest will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person’s rights.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Updated terms will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted indicates your acceptance of the updated terms.

19. Governing Law

These Terms & Conditions will be interpreted and applied in accordance with applicable laws. Any applicable legal rights and remedies remain subject to the laws and regulations governing the transaction and the parties involved.

20. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Wildebeest
2169 Folsom St. S103
San Francisco, CA 94110
United States

Phone: +1 415 390 2584
Email: support@wildebeest.shop